Orders and downloads
Finding what you bought, downloading it, and getting updates.
- Where do I find the items I bought?
- How long can I download my purchase?
- My download will not start. What should I do?
Help centre
How can we help?
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Licences
What you are allowed to build with an item, and which tier you need.
- What is the difference between the Regular and Extended licence?
- Can I use one licence on more than one site?
- Which licence do I need for client work?
Item support
What the seller helps with, how long for, and how to renew.
- What does item support include?
- What is not covered by item support?
- How long does item support last?
Refunds
When money comes back, when it does not, and how to ask.
Selling and payouts
Your share, your level, and getting the money out.
Licence API and activation
Checking licences from your own code, in any language.
